Exchange & Refund Policy - 10 to 12 Baby Lounge

Return & Refund Policy

Thanks for shopping at 10to12babylounge.com! If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 7 calendar days to return an item from the date you received it for a refund and 30 days to exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact us if you have any questions on how to return your item to us.

#MommyAppreciationSunday!

“Mothers deserve more love & recognition than just one Mother’s Day.”
This Sunday between 10am and 12pm, we're giving away 3 FREE 'Cashmere Baby Sets' with code MOMMYAPPRECIATION at checkout! If you're not one of the lucky 3, we're still offering 40% off ALL cashmere baby and mommy gifts all day on Sunday!

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